Auto-renewing subscription tickets on the HSL app
An auto-renewing season ticket is a good option for you if you travel by public transport regularly and want to have a ticket that is valid uninterruptedly.
Select the option that suits you best
Further information about auto-renewing subscriptions
Cancelling an auto-renewing saver subscription after 360 days
After the first year (12 payments), you can cancel your subscription at any time. You do not enter a new fixed-term subscription period but your subscription will automatically renew and the discounted price will remain the same.
You must cancel your subscription before the next payment, i.e. at least two days prior to the end of the paid period. Your season ticket will be valid until the end of the paid 30-day period.
Cancelling an auto-renewing saver subscription before the 360-day period is up
You can cancel your subscription before the initial 360-day period (12 payments) is up by paying a cancellation fee. An invoice for the fee will be sent to you by mail:
- AB, BC and D tickets €29
- ABC, CD, BCD and ABCD tickets €39
You must cancel your subscription before the next payment, i.e. at least two days prior to the end of the paid period. Your season ticket will be valid until the end of the paid 30-day period.
Cancelling an auto-renewing subscription (30 days)
You can cancel your subscription at any time without a cancellation fee. You must cancel your subscription before the next payment, i.e. at least two days prior to the end of the paid period. Your season ticket will be valid until the end of the paid 30-day period.
You can change the validity area (zones) of your auto-renewing subscription or auto-renewing saver subscription up to two days before the end of the 30-day period. You cannot change the validity area of a 30-day ticket already paid for.
You can claim a refund for your auto-renewing subscription in case of hospitalization or a public transport strike. Read more in the Terms of Use.
You can purchase an auto-renewing saver subscription if you live in Helsinki, Espoo, Vantaa, Kauniainen, Siuntio, Kirkkonummi, Sipoo, Kerava or Tuusula.
If you live in one of the following neighboring municipalities, you can set up an auto-renewing subscription (30 days) but not auto-renewing saver subscription: Hanko, Hausjärvi, Inkoo, Karkkila, Lohja, Mäntsälä, Nurmijärvi, Pornainen, Porvoo, Pukkila, Raasepori and Vihti.
See the detailed Terms of Use here.